Resource Library

Join us Tuesday, April 29 as we focus on the changing world of health care capacity management at the HCMC Spring Symposium.

If you are interested in learning more about health care capacity management as a career, this page defines who capacity management professionals are, what they do every day, the path to becoming a capacity management leader, and why you should choose this career.

Hospitals use CCCs to manage patient flow, improve safety, quality, finances. Survey shows positive ROI. Explore more.

Access this downloadable resource of a sample floor plan/layout for a large, centralized capacity management center.

Access this downloadable resource of a sample organizational chart for a centralized capacity management center.

Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.

Download the Spring 2023 HCMC Symposium PDF by Lorelei Stellwag on emerging trends in case management and patient-centered care.

Download the Fall 2023 HCMC Symposium PDF by Angela Boateng on EMTALA laws, transfer agreements, and case studies.

Download the Fall 2023 HCMC Symposium PDF by Dr. Neel Kapadia on Duke's Transfer Back logistics, value, and implementation.

Download the Fall 2024 HCMC Symposium PDF by Susan Grimwood on Sarasota Memorial's Discharge Lounge successes and FAQs.

Download the Fall 2024 HCMC Symposium PDF on OPIB by Dr. Pamela Taffera-Diehl, covering key concepts and benefits.