Hospitals and health systems can’t simply cut costs indiscriminately. They need a systematic approach, one that considers specific segments of their patient populations.
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On-Demand Educational Webinars
Learn tangible examples of how hospital and health system peers navigate and transform hospital capacity management with predictive analytics.
Guides/Reports
The AHA hub for emergency response and disaster preparedness provides resources to strengthen and reimagine the emergency management system for the nation’s health care and public health preparedness, response and recovery efforts for natural disasters and other emergencies.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Presentation Resource
Download the Spring 2025 HCMC Symposium PDF.
Blog
This inaugural column touches on the initial phases of setting up HCMC as a PMG of the AHA and highlights the success of the HCMC Spring Symposium.
Virtual Events
Join us Tuesday, April 29 as we focus on the changing world of health care capacity management at the HCMC Spring Symposium.
Webinars
Join us Wednesday, October 22 as we focus on the changing world of health care capacity management at the HCMC 2025 Fall Symposium.
Frequently Asked Questions (FAQs)
If you are interested in learning more about health care capacity management as a career, this page defines who capacity management professionals are, what they do every day, the path to becoming a capacity management leader, and why you should choose this career.
Guides/Reports
Hospitals use CCCs to manage patient flow, improve safety, quality, finances. Survey shows positive ROI. Explore more.
Resources
Access this downloadable resource of a sample floor plan/layout for a large, centralized capacity management center.
Resources
Access this downloadable resource of a sample organizational chart for a centralized capacity management center.
Resources
Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.
Position Descriptions
Sample job description for a Transfer Center Nurse role.
Position Descriptions
Sample job description for a Capacity Management Patient Placement Representative.
Position Descriptions
Sample job description for a Centralized Staffing Office Staffing Coordinator - Nursing.