Heidi-High-HCMC President

HCMC Presidential Column

In my last update, I shared the exciting news that the Hospital Capacity Management Consortium (HCMC) is now officially a Professional Membership Group (PMG) within the American Hospital Association. This recognition gives us a national platform to elevate the discipline of capacity management and since then, we have been moving full speed ahead.

From Vision to Strategy

Over the past several months, our Advisory Board and members have collaborated to build HCMC’s first strategic plan. This plan reflects our shared commitment to advancing the science, practice and professional identity of capacity management.

Our strategy is grounded in three pillars:

  1. Thought Leadership – advancing research, publications and education that shape how health systems approach flow, access, and operations.
  2. Professional Growth – offering training, networking, and leadership opportunities that strengthen the capacity management workforce.
  3. Impact on Health Care Delivery – advocating for and driving innovations that improve patient access, quality, efficiency, and sustainability.

This plan is more than words on paper—it’s our roadmap for defining and elevating capacity management as a recognized and influential discipline.

Help Us Build the Future: Volunteers and Advisory Board Roles

Our strategic plan will come to life through the work of our committees and volunteers. We are now inviting members to get involved in shaping the next chapter of HCMC.

In addition, we are accepting applications for Advisory Board positions, including the role of President-Elect. These roles offer a chance to influence national strategy, represent our growing profession, and help build the future of capacity management.

If you’re passionate about this work, we would love for you to join us.

Growing Our Membership Community

With our strategic direction set, we are now focused on strengthening and growing our membership. HCMC members gain access to a suite of resources designed exclusively for you:

  • Member-only webinars and conversation circles with peers tackling similar challenges.
  • Early access to research, toolkits, and case studies.
  • A private online community for real-time collaboration and solution sharing.
  • Opportunities to lead, present, and contribute to national work.

We know your time and energy are precious. That’s why our membership offerings are designed to provide practical tools and insights you can apply immediately in your organization.

Why This Matters

Health care capacity management is at the center of access, quality, and financial performance. Every day, leaders across the country face the challenge of placing patients in the right bed, at the right time, with the right resources. HCMC exists so none of us face those challenges alone.

By joining together, we amplify our expertise, accelerate innovation, and elevate the discipline for the benefit of patients, teams, and health systems.

Join Us

If you’ve been following HCMC, now is the perfect time to take the next step. Explore our membership options at www.capacitymanagement.org/membership and consider becoming part of this growing movement.

Together, we are building not just a consortium, but a community of practice that is defining the future of hospital capacity management.

Thank you for your continued support and commitment. I can’t wait to see what we will accomplish next—together.

Heidi High 

MBA, BSN, NE-BC, FACHE