Resource Library

Download the Spring 2025 HCMC Symposium PDF.

Download the Spring 2025 HCMC Symposium PDF.

Download the Spring 2025 HCMC Symposium PDF.

Download the Spring 2025 HCMC Symposium PDF.

Download the Spring 2025 HCMC Symposium PDF.

This inaugural column touches on the initial phases of setting up HCMC as a PMG of the AHA and highlights the success of the HCMC Spring Symposium.

The HCMC Fall Symposium focused on the changing world of health care capacity management.

The HCMC Spring Symposium focused on the changing world of health care capacity management.

Join us Wednesday, April 22 as we focus on the changing world of health care capacity management at the HCMC 2026 Spring Symposium.

If you are interested in learning more about health care capacity management as a career, this page defines who capacity management professionals are, what they do every day, the path to becoming a capacity management leader, and why you should choose this career.

Hospitals use CCCs to manage patient flow, improve safety, quality, finances. Survey shows positive ROI. Explore more.

Access this downloadable resource of a sample floor plan/layout for a large, centralized capacity management center.

Access this downloadable resource of a sample organizational chart for a centralized capacity management center.

Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.

Sample job description for a Transfer Center Nurse role.

Sample job description for a Capacity Management Patient Placement Representative.

Sample job description for a Centralized Staffing Office Staffing Coordinator - Nursing.

Download the Spring 2024 HCMC Symposium PDF on UVMHN's capacity management and surge response strategies.

Download the Spring 2024 HCMC Symposium PDF on U of Michigan Health's capacity management team, tools, and outcomes.

Download the Spring 2024 HCMC Symposium PDF by Dr. Kyan Safavi and Greg Martin on Mass General Brigham's PTAC and Repatriation Program.