Resource Library

Download the Spring 2025 HCMC Symposium PDF.

Download the Spring 2025 HCMC Symposium PDF.

This inaugural column touches on the initial phases of setting up HCMC as a PMG of the AHA and highlights the success of the HCMC Spring Symposium.

The HCMC Fall Symposium focused on the changing world of health care capacity management.

The HCMC Spring Symposium focused on the changing world of health care capacity management.

Discover insights on the evolving world of health care capacity management with this on‑demand recording of the HCMC 2026 Spring Symposium.

If you are interested in learning more about health care capacity management as a career, this page defines who capacity management professionals are, what they do every day, the path to becoming a capacity management leader, and why you should choose this career.

Hospitals use CCCs to manage patient flow, improve safety, quality, finances. Survey shows positive ROI. Explore more.

Access this downloadable resource of a sample floor plan/layout for a large, centralized capacity management center.

Access this downloadable resource of a sample organizational chart for a centralized capacity management center.

Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.

Download the Spring 2023 HCMC Symposium PDF by Lorelei Stellwag on emerging trends in case management and patient-centered care.

Download the Fall 2023 HCMC Symposium PDF by Angela Boateng on EMTALA laws, transfer agreements, and case studies.

Download the Fall 2023 HCMC Symposium PDF by Dr. Neel Kapadia on Duke's Transfer Back logistics, value, and implementation.

Download the Fall 2024 HCMC Symposium PDF by Susan Grimwood on Sarasota Memorial's Discharge Lounge successes and FAQs.

Download the Fall 2024 HCMC Symposium PDF on OPIB by Dr. Pamela Taffera-Diehl, covering key concepts and benefits.